Bhaskar Sanyal

TATA CONSULTANCY SERVICES

09/2016- 02/2021

Head of Digitate for UK & Scotland

Digitate is wholly owned subsidiary of TCS, we are in business of putting AI and ML in IT operations. It was AI and ML based products with the brand name ignio. As a geo head my responsibility is to grow the revenue for Digitate in UK and I market. Has been successful in adding some of key logos like JLR, M&S, Vodafone, KITS, COOP, Thomson Reuters to Digitate. Have also build a great team of Sales and Product Specialist and ensure successful delivery of the product and the use cases to the customers.

Responsibilities:

• Business plan for three years
• Sales and Marketing plan
• Customer qualification and win strategy
• Sales and product team building
• Customer deployment and customer accolades
• Responsible for P&L and overall growth

TATA CONSULTANCY SERVICES

02/2016 - 08/2016

Head of Water Resources UK & Scotland

TCS is one of the largest IT service provider to the Water Companies in the UK. TCS provides end to end IT and BPO services mainly in Work Management Solution, Customer Engagement Solution and End User Computing. TCS successfully bid for large BPO deals and IT outsourcing deals.

Responsibilities:

• Responsible for the overall growth of Water Resources in UK and Scotland.
• Build relationship and trust with the key stake holders mainly the CEO and CIO.
• Guide a team of Client Partners and BRMs in all the 11 accounts.
• Build capacity in innovative technologies, Internet of things (IOT) and Asset Management

TATA CONSULTANCY SERVICES

07/2014 - 01/2016

Client Partner for AGL (Largest Utility company in Australia)

AGL is the largest Utility customer for TCS. My mandate was to enhance Service quality and win the renewal contract which was due in 16 months’ time. TCS provided end to end IT service to the customer which includes, Infrastructure, SAP support, Legacy support, Project delivery, BI, Energy trading, Engineering services, Plant maintenance and BPO.

Responsibilities:

• Face to the customer. Relationship with CEO, CIO and all execs reporting the CEO
• Identify opportunities in various towers mainly in IT, New Energy, Generation, trading and BPO
• Collaborate internally with the Centre of Excellence to address business challenges of the customer.
• Prepare business plan and quarterly reporting on revenue and margins
• Overall growth and P&L responsibility

TATA CONSULTANCY SERVICES

04/2012 - 07/2014

Global Engagement Lead – Oil and Gas

Heading sales activity for TCS in the Oil and Gas sector, activity included Customer engagement, account growth, build strategic roadmap, domain practice and P&L

Responsibilities:

• Manage the P&L for a few strategic Oil and Gas and Wind and Nuclear Energy customers.
• Report to the ISU head on meeting targets. Analyse industry trends and new technologies
• Responsible for responding to RFI/RFP for all Energy and Alternative Energy clients
• Manage customer relationship at the CEO and CIO (and CIO level-1).
• Speak at Events and Customer forums/workshops on emerging trends and technologies
• Be responsible for overall business in the given portfolioo the customer. Relationship with CEO, CIO and all execs reporting the CEO
• Identify opportunities in various towers mainly in IT, New Energy, Generation, trading and BPO
• Collaborate internally with the Centre of Excellence to address business challenges of the customer.
• Prepare business plan and quarterly reporting on revenue and margins

Key Projects:

• Asset Management for Upstream company based in Aberdeen
• SAP vanilla project, development and sustainment for integrated Oil and Gas company based in Calgary
• Enterprise Content management for large integrated Oil and Gas Company in Calgary
• Refinery support for legacy system
• Petro-technical data integration for upstream company based out of Aberdeen

Wipro Technologies at London

06/2007 - 08/2010

Client Partner for Shell

Shell Downstream Client Partner for Wipro Technologies looking after some of the key businesses of Shell mainly, Downstream and Global functions. Shell was the largest Oil and Gas account for Wipro.

Key achievements:

• Established very strong customer relationship with the key stake holders in Retail, Global functions and Downstream
• 2007 won of the most complex project in B2B which is one of the first of its kind in the Oil and Gas industry. Shell Lubes Analyst.
• 2008 won the largest web-based portal project in Downstream.
• Consistently achieved year to year growth and target and have quarterly review with the Chairman of the company
• 2008 received performance award for Shell in Wipro for being the largest account in the group.

Key projects:

• Shell Lubes Analyst – One of the key project of Shell B2B reporting to Shell program director. Shell Lubricants has revamped its Shell Lube Analyst oil analysis program that helps customers improve equipment and vehicle reliability and reduce maintenance costs. The upgraded Shell Lube Analyst program provides an online user interface that offers a worldwide sample history and failure trends on various types of equipment and engine types. The program offers a scientific approach to preventive maintenance.
• Shell Chemical – SAP BW 3.5 Group Consolidation/Management Reporting development – The purpose of the project was to move all functions from obsolete, non-BW based Group Reporting and Chemicals Management Reporting systems, into SAP BW as well as to implement a reconciliation mechanism between both views on the same data. As a client partner of Wipro we had demonstrated our capabilities on SAP BW to manage the end to end program

IBM Singapore & Bangalore(INDIA)

06/2005 - 05/2007

Program Manager for Shell

Downstream - Shell started its first off-shoring journey with IBM IGSI in 2005. As a program manager for Shell European Oil Product (SEOP) built up the offshore delivery model out of Bangalore to service all its European customers.

Responsibilities:

• As a program manager in IBM had to set up the stage for managing one of the largest SAP Oil and Gas project to be delivered in offshore-onshore model.
• One of the major challenges was to set up SAP IS Oil and Gas competency in IBM India. Had to build up Competency Centre by setting up joint training with SAP Bangalore, SAP Germany and Shell.
• Jointly work with Shell to develop a SOW (Statement of Work) covering all the verticals of Shell across geographies, covering almost all major technologies.
• Key stake holder management in London, Netherland and Houston to develop confidence in offshore-Onshore model and also jointly support their GSAP design phase.
• Recognition - In 2006 we reached a major milestone by supporting SEOP for 180 days of uninterrupted service as one of the major “customer delight” with a core team of 60 SAP professionals. By end of 2006 IBM IGSI was responsible to support the GSAP design and blueprint with a core team of 22 SAP professionals. GSAP was one of the largest SAP project undertaken by any Oil and Gas company so far.

One of the leading Indian Journal accolade- Times of India – Feb 16, 2007

“From ITeS to an IT service major like IBM India — Bhaskar Sanyal worked as a programme manager for an IBM client in India. Within two years, the project became one of the most successful offshore models for the client. With laurels flowing in, Mr Sanyal moved to IBM Singapore to manage the Global Delivery Direct business of IBM, thanks again to IJP.” Ref - (http://timesascent.in/index.aspx?Page=article§id=3&contentid=200702161247577967f90bdee)

Awards:

• Won the leading IBM IGSI customer satisfaction award in 2006 in India.
• Won the Shell best Program Manager (for SEOP) from Shell Netherland. 2006

SAP Asia Singapore

03/2000 - 07/2005

Managing Consultant

Managing the SME portfolio to cover sweet spots in key markets, through a combination of solutions.

Responsibilities:

• Business planning to prioritize portfolio investments
• Industry-oriented positioning of “baseline packages” and enablement of channel ecosystem
• Innovative packaging to introduce “fixed price fixed scope” value added packages in the SME market. This includes working with Channel Partners to structure their offering consistent to the client.
• Lead virtual teams to meet and exceed software revenue across Asia-Pacific region.
• Contribute industry expertise and industry best practices in customer engagements across the region, and strategic sales support to the in-country sales teams – guiding and executing opportunity plans, Position the right “product mix” to the customers and Identifying strategic partnering needs.
• Specialties – Practice building and management, Programme management and project management
• Customer engagement and Pre-sales for product and services in the APAC region
• Responsible for sales targets for products and services in the region.
• Lead successful “build and run” SAP practices and product competence centres by developing strategy, project plan and methodology and service portfolio management.

Key Projects:

• ONGC, India – Standardize more than 200 business processes for 13,000 users across a total of more 500 offshore and onshore locations. Clean up and and migration of huge amount of data from legacy systems and creation of data and create of the largest data centres in Asia pacific. This was one of the most strategic SAP oil and Gas implementation by SAP in the region (year 2000)
• Qatar Petroleum – Delivered SAP end user training to more than 1200 employees in various SAP modules using client and simulation-based environment, using SAP tutor and RWD info- Pak.
• Petronas – In 2004, Petronas extended its purchasing by integrating a supplier portal to its legacy SAP system. It was initially implemented in 4 OPU’s with 300 key suppliers. The total implementation time taken including customization, integration, supplier enablement and training was 6 weeks. The portal is now known as Petronas eProcurement Portal which caters to 20 OPU’s and its suppliers visibility, transparency and efficiency in their business transactions.

Jardine Matheson

01/1996 - 02/2000

Senior Manager – Logistics

Highlights:

• Worked as Business Head - Logistics and Distribution.
• Managed roll out on SAP for Cycle and Carriage (exclusive distributors for Mercedes in APAC) being the exclusive logistics partner in whole of ASIA Pacific.
• Responsible for Business Development in ASEAN region including India and China.
• Responsible for Managing support and Maintenance of Cycle and Carriage exclusively for all the SAP modules.
• Ensured overall management of the logistical operations of Cycle and Carriage in the ASEAN region.
• Developed support help desk to support regional roll-out at an initial stage.
• Set up new processes for new business objects from time to time.
• Ensured Design, Implementation and Testing of various high-priority, security-relevant product-increments leading specialist-teams (taskforces).
• Part of mega events like Walt Disney on Ice from 1995-2000 and Michael Jackson show in Singapore 1994.
• Was part of the development team for Myanmar Shipping lines a joint venture between Jardine Transport and Myanmar Government.

TATA Sons

01/1989 - 12/1996

Position: Officer – Personal and Admiration

Participated and Stood 2nd in Tata Sons Management Trainee program in India and Joined as Management Trainee in 1989. After 2 years of training in Mumbai, Pune and Kolkata I was promoted as an officer – Personal and Administration and worked in several projects in TATA companies like Taj group of Hotels, Patvolk, Tata NYK.